privacy policy

Internet Privacy Statement

Protecting your private information is our priority. This Statement of Privacy applies to www.lumilane.com and luminayres, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to luminayres, LLC include www.lumilane.com and lumilane. The lumilane website is an ecommerce site. By using the lumilane website, you consent to the data practices described in this statement.

lumilane is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. lumilane  may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Data Collection 

lumilane collects and uses your personal information to operate its website(s) and deliver the services you have requested.  

lumilane may also use your personally identifiable information to inform you of other products or services available from lumilane and its affiliates.

If you purchase lumilane’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.  

We use data-tracking software and devices (which may include "cookies") to gather technical information to aid in understanding visitor behavior, optimize our website and provide visitors with a more relevant and customized experience. In order to better provide you with products and services offered on our Site, lumilane may collect personally identifiable information, such as your:

Name

Contact information including email address and phone number

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

The name of the domain from which you access the internet

The website from which you linked to our website if you have used another website to reach our site

The operating system and web browser you use to view pages

The date and time you access our website

The internet service provider

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Additional, Possible Usage of Personal Information

Internal record keeping

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Sharing Information with Third Parties

lumilane does not sell, rent or lease its customer lists to third parties.

lumilane may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to lumilane, and they are required to maintain the confidentiality of your information.

lumilane may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on lumilane or the site; (b) protect and defend the rights or property of lumilane; and/or (c) act under exigent circumstances to protect the personal safety of users of lumilane, or the public.  

Tracking User Behavior

lumilane may keep track of the websites and pages our users visit within lumilane, in order to determine what lumilane services are the most popular. This data is used to deliver customized content and advertising within lumilane to customers whose behavior indicates that they are interested in a particular subject area.  

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by lumilane. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the lumilane’s website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Children Under Thirteen

lumilane does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  

E-mail Communications

From time to time, lumilane may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Form Requests

Additionally we collect and use information provided by visitors to provide convenient access to our products and services, keep visitors informed on our products and services, special offers and events that may be of interest, and for other purposes described at the point of collection. We collect, store and use your name, address, email address and the topics of interest to you via our email newsletter request form. This information allows us to provide information of interest to you regarding a variety of topics in an email newsletter, but it is not provided to any third party except as may be required by law.

The information collected through our FORM allows us to mail information of interest to visitors. If a visitor elects to provide an email address on this form, the visitor will be included in an email mailing about information on lumilane. Data collected through one or more collection points on our web site may be aggregated and used for internal research purposes.

All information, including credit card information that you provide to us over the internet during the ecommerce process is encrypted for your protection. This encryption is designed to help prevent any unauthorized person from intercepting or reading any application information you send us.

At any time, whether you receive email or direct mail, you may ask us to discontinue use of the information you have provided and request that we refrain from sending any further communications.

You may call us at 706.662.2223. Please give us your name and address and specify which promotion you received and how (i.e. mail or email), and we will proceed to remove your name and address from all further communications.

If you have any questions or concerns about our Consumer Privacy Policy, you may write to us at: 

lumilane
1803 garrard street, suite b
columbus, ga 31901

Opt Out

By visiting the lumilane website, you consent to the collection and use by lumilane of information according to the Internet Privacy Statement above.

If you do not want to receive email from us in the future, you may send an email to hello@lumilane.com and request to be taken off of all email correspondence or simply click unsubscribe link from the email you receive.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Trademarks, Copyrights & Restrictions

All content on this website, including without limitation, images, trademarks, designs, pictures and other information, is the exclusive property of lumilane and protected by applicable law. Any unauthorized use of this content without specific written permission is prohibited.

Changes to this Statement

lumilane reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.